UNITED LOSES LUGGAGE OF GUY WHOSE GUITAR THEY BROKE

This is straight out of the 'lighting strikes in the same place twice' department. You might remember Dave Carroll. He was the musician who had his guitar broken by United Airlines. After countless attempts to get them to repair it, they finally told him to go away. So he wrote a song and made a video.

United has been dealing with the fallout ever since as Carroll has already made a second video and had plans to do a third. Well, it looks like he might be doing a fourth.

Why? Because United lost his LUGGAGE

After famously breaking his guitar, United Airlines has managed to cause further trouble for David Carroll by losing his luggage — just as the Canadian singer-songwriter was en route to deliver a speech about customer service.

RightNow Technologies, a company that creates customer service software, had hired Carroll to deliver a keynote speech this week at its conference in Colorado Springs, about 100 kilometres southeast of Denver.

Fool me once, shame on you. Fool me twice, shame on....

You might be wondering why Carroll would be flying United again? The answer to that question is given further on into the article.

"the only direct flight to Denver was with United. So I flew United and my bag got lost," the Nova Scotia singer-songwriter told CBC News by phone on Thursday.

Carroll is re-working the third song in his trilogy about his broken guitar experience because of the latest problem with United.

After the first song came out, I was more than a little skeptical about subsequent songs because A.) the 1st one was hard to top and B.) the appeal was sure to wear off.

However, I found the 2nd song better than the first.

SEE FOR YOURSELF